Dropbox Uploads Not Working Galaxy S7 Nougat

This article covers basic and advanced fixes for Dropbox sync bug. If you lot're experiencing syncing problems on any device, including your computer (Windows or Mac), phone (Android or iPhone), or tablet, employ this article to troubleshoot.

Use this article to set up the post-obit issues:

  • Dropbox is not syncing, updating, or refreshing files, folders, or shared folders.
  • Dropbox is non "downloading" or not "uploading", pregnant not syncing or updating, files.
  • Dropbox appears to have stopped syncing, is no longer syncing, or is stuck indexing.
  • Files are taking a long fourth dimension to sync, are syncing slowly, or announced to always be syncing.
  • You lot meet a "can't establish secure connection" error or a different sync mistake bulletin.
  • Dropbox has unexpectedly loftier CPU, memory, or RAM usage.
  • You see "permission error", "admission denied", "permission denied", or "rejected past server".
  • You see a "Dropbox is damaged", "OperationalError", or "BrokenTempDirError" error.
  • If your files aren't showing up or you don't see files that should be there, visit the selective sync feature commodity in add-on to this commodity.
  • If the Dropbox Smart Sync feature isn't working every bit expected, visit the Smart Sync feature article in addition to this commodity.
  • If you lot encounter a sync icon that you don't recognize, similar a gray circumvolve with a minus sign or a carmine circle with an "10", visit this sync icons article in add-on to this commodity.

For a basic introduction to how Dropbox sync works, visit this sync overview article instead.

Not using Dropbox yet? See how Dropbox makes syncing files piece of cake.

Basic solutions to file syncing issues

Nigh file syncing problems on any device can be fixed with the following solutions:

 Make certain you're looking in the correct places

    Here are all the places you can access your files in Dropbox:

  • Dropbox.com in a web browser on your phone or computer
  • Dropbox folders on your computer, which you tin can observe in two places:
    • The Dropbox folder in File Explorer (Windows) or Finder (Mac)
    • The Dropbox icon in your taskbar (Windows) or menu bar (Mac)
  • The Dropbox mobile app on your phone or tablet

    As long as you're signed into the same Dropbox account, and aren't using the selective sync characteristic, you can access all of your files in Dropbox from these locations, and they should all sync with each other.

 Wait a few minutes and bank check back

    There are a lot of reasons why syncing could exist temporarily delayed. For example, your device could be struggling to connect to net or your files may exist very large. Wait a few minutes and then bank check back.

 Check your internet connectedness

    For a file to sync, Dropbox must connect to the internet on the device where you added or changed the file, and the device where you lot're trying to access it. Brand sure the device you're using is continued to the net. If y'all're using data, connect to Wi-Fi instead.

 Reopen the Dropbox on your desktop or refresh dropbox.com

    To restart, resync, or force sync Dropbox, close and reopen (quit and relaunch) Dropbox on your desktop or refresh (reload) dropbox.com on your device. If you added a file to the Dropbox folder in File Explorer/Finder and information technology's non syncing on dropbox.com or the mobile app, brand sure Dropbox is open and running on your desktop.

 Shut other applications that are open on your device

    If Dropbox files are open in some other application, they might non sync. Y'all might run across an error message indicating that your file is in utilise. Even if you don't see this error, double check by endmost all non-Dropbox applications.

 Make sure Dropbox is upward to appointment on your figurer

    Your device settings decide whether you lot have to update the apps on your device manually or if they're updated automatically. Check if Dropbox is up to appointment on your device:

  • Larn how to update Dropbox on Windows
  • Learn how to update Dropbox on Mac
  • Learn how to update Dropbox on Android
  • Learn how to update Dropbox on iPhone and iPad

 Make certain you're signed in to the right Dropbox business relationship

    Y'all tin sign in to multiple accounts on the aforementioned device and app, and so if you're missing a file that should take synced, make sure you're on the right account. Learn how to check which business relationship you're signed into and sign into the correct business relationship.

 Follow our filename recommendations

    Sure special characters in filenames may not exist compatible with certain devices. Remove any special characters in your filenames and check this commodity for more recommendations.

 Restart your reckoner or phone

    Restart your device and reopen yourthe Dropbox folders.

  If information technology's a shared file or folder, make sure you added it to your account, and that no one changed it

    If a shared file or binder isn't syncing, make certain it'due south added to your account. If changes to information technology aren't syncing, it could have been moved, deleted, or renamed past someone you're sharing information technology with. Check your account on dropbox.com to see if the file is all the same in its original location with its original proper name, or ask whoever y'all're sharing the file with if they moved, deleted, or renamed it.

Advanced solutions to file syncing issues

If the above, basic solutions don't solve your file sync issue, try some of the more-avant-garde solutions below.

 Allow Dropbox permissions in your computer'southward firewall, security, and antivirus software

    Give Dropbox folders on your desktop full permissions in all of your firewall, security application, and antivirus software preferences. The steps volition vary depending on your operating system and applications.

  • macOS 10.15 and newer updates are enforcing stricter permissions which may cause syncing issues on Mac computers. Make sure Dropbox permissions are immune by post-obit these steps:
  1. Sign in to dropbox.com.
  2. Click on the Apple tree menu (Apple tree icon) in the superlative left corner of the card bar.
  3. Click Arrangement Preferences.
  4. Click Security & Privacy.
  5. Click on the Privacy tab.
  6. Click on the lock icon in the lesser left corner, and enter your Mac username and password to allow changes.
  7. Scroll downwards and click Total Deejay Access.
  8. Cheque the box beside Dropbox.
  9. Click Later on the screen that pops up.
  10. Select Accessibility.
  11. Check the box beside Dropbox.
  12. Restart Dropbox on your desktop to utilise these changes.

 Check if the internet you're trying to connect to has security restrictions

    If you run across a "can't establish secure connection" error message or similar, the internet y'all're trying to connect to may have special permissions or security restrictions. Specially if y'all're trying to connect to a corporate network, you may take to enter proxy server information, connect to a LAN (local area network), manually set the network to allow the "*.dropbox" domain, or check with an admin.

 If the Dropbox folders are on an external hard drive, check your connexion

    If the Dropbox folders you want to sync are on an external difficult drive, make certain the external hard drive is connected and recognized by your estimator. If it's connected and recognized, and you're all the same having syncing problems, move the Dropbox binder back to your computer temporarily to see if the external difficult drive is causing the effect. Contact back up if this is the case.

 Uninstall and reinstall Dropbox on your desktop

    Uninstall and reinstall Dropbox on your computer. Learn how to uninstall Dropbox on Windows, Mac, and Linux. Then, reinstall Dropbox on your desktop.

 Brand certain yous're not trying to sync a file that Dropbox tin't sync

    There are certain types of files that Dropbox can't sync or that create sync issues. These include:

  • The files "desktop.ini", "thumbs.db", ".ds_store", "icon\r", ".dropbox", and ".dropbox.attr".
  • Temporary files created by applications (such as Microsoft Word, Excel, or PowerPoint). They oft start with a ~$ (a tilde and dollar sign) or .~ (a menses and a tilde).
  • Sure types of files and metadata like symlinks (symbolic links), aliases, shortcuts, junction points, resource forks, networked folders, and extended attributes. Larn what types of extended attributes Dropbox can sync.
  • Files that Dropbox has flagged as copyright violations, DMCA violations, or malware. If this is the case, you might encounter an error message that says that permission has been denied or that your file has been rejected past the server. If you lot suspect this is the problem, contact back up.

 Make sure Dropbox supports your device and operating system

    Check our system requirements article to make sure the device and operating organisation you lot're using are supported past Dropbox. If it's not, update your operating system or use a different device.

 Brand sure you've saved any changes back to Dropbox

    If a file isn't updating, and you fabricated a change to it in a different non-Dropbox application, double check that your changes saved back to Dropbox. Some applications automatically save your changes back to Dropbox, while others need to be saved back manually. You may also have saved information technology somewhere else on your reckoner. Search your reckoner for the file with the search bar in your taskbar (Windows) or Spotlight in your menu bar (Mac).

 Brand sure your devices'south date and fourth dimension settings are accurate

    Bank check and update your device's date and time settings:

  • Update date and time on Windows
  • Update date and time on Mac
  • Update date and time on Android
  • Update engagement and time on iPhone

 Make certain the file isn't read-only (Windows) or locked (Mac)

    Dropbox tin can't sync files that are read-only or locked by a non-Dropbox application. If you're using Windows, run across if your document is read-just in your file properties and uncheck that pick. If you're using Mac, bank check if your document is locked in your file info and unlock it. If the file has a lock icon on information technology instead, that means that information technology was locked using Dropbox. Visit this commodity to learn how to unlock information technology.

 Encounter if y'all're out of deejay space on your calculator and free upward infinite

    If a file or folder should exist syncing to your computer and it's not, you may be out of difficult drive (or "deejay") space on your computer. If this is the case, you should meet an error bulletin from Dropbox that notifies you. Learn how to bank check if you lot're out of deejay infinite and free up infinite on your computer.

 Update or reinstall whatsoever not-Dropbox applications you're using

    If you're making changes to files in Dropbox with a non-Dropbox application, brand certain those applications are upwardly to date or uninstall and reinstall them.

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Source: https://help.dropbox.com/installs-integrations/sync-uploads/files-not-syncing

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